Air Pro UT

I have a simple chimney that needed cleaned. Air Pro quoted a price of $250 to $500. Figures mine is the $250 kind of job. I had a family emergency so left and wife in charge. They took advantage of her and charged her $400. She said it took them from the time they walked into the house to the time they left 20 minutes. I wouldn?t trust him to do any work for me

They were very thorough with their work. More than fair with their fees. Explained carefully the entire Cleaning process with recommendations for the future. Very pleasant to work with. Finally, amazingly they were on time!

Did Chimney sweep. Job was fine, professional and cleaned up after job. Issue was the quote and the work done. Quoted on text $249 to $499. I assumed lower quote is for an easy job, the 499 for something out of the ordinary. My job was easy, they were in and out in 20 minutes. I was not there, but my wife was and did not know anything, just said yes to $399. What in gods name would they do for their $249 quote ? I think they took advantage of my wife. I would not of hired them for $400. better cheaper options. Beware

The technician suggested the best savings that fits my house. I wish I got his name to put it in this review.

would recommend

It wasn't abundantly clear that a cleaning might not be sufficient before the appointment and a deep cleaning would be substantially more money. But the guy was friendly and fair when I got there.

Quick turnaround time

They did a grat job!

Simon did a great job

The company was efficient. The website stated a 20% discount for customers over 65 yrs old. When inquiring about the discount, the customer service rep who answered the call had no idea the offer was on their website. We were assured the discount would be applied as the customer is over 65 yrs of age. The discount was not applied. We paid full price. Inquiry was made several times via phone and text to the company to address the discount. To date, no response or refund has been received. The website did not list payment options. Credit card and checks were not options. The tech asked for Venmo payment. As we were unaware that Venmo was the prefered payment option, we were unprepared. A heads up would have allowed us to get that payment option in place. The elderly customer paid in cash. We asked for an itemized invoice and payment receipt. We received a payment receipt hand written from a confused tech. We contacted the company and received a generic invoice via text message.