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Air Movers Heating & Cooling, Inc.

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24 Years In Business

Company Details

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Contact

6224 Strawberry Lane
Louisville, KY 40214
airmoversheatingandair.com

Hours

  • Mon:
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Service Details

    Areas of Expertise

    • Residential
    • Light Commercial
    • Heating and A/C
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.6
    25 Verified Reviews
    • 5
      17
    • 4
      6
    • 3
      2
    • 2
      0
    • 1
      0

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 25 results
    3.0 Bill R. Louisville, KY
    12/31/2008

    Air Movers showed up on time. After working on the heat pump/air conditionier the individual realized that he would have to replace the Freon. The unit had a special type of Freon that was very expensive and the individual told my wife that his company would not authorize him to purchase the tank without our approval to purchase the tank. I bought the Freon wholesale (due to working with engineers that build stores) and asked if this company would return and fill the unit. They said they would return when the weather warmed up but have yet to return.

    Response from Company:

    This refrigerant is a highly priced yet rarely used refrigerant which we have no use for. Therefore we would not purchase refrigerant that is valued at $450.00 for a $100 service call. Refrigerant is governed by a Federal EPA Law and individuals in possesion of any refrigerant other than R134A without a EPA Certification is subject to a $25,000 Fine.

    0.0 Steve F. Louisville, KY
    8/16/2007

    Great work! The job was done in about an hour and a half.

    Response from Company:

    Comments like this are very common amongst our customers. It's in our Company Vision to ensure all customers are taken care immediately. Happy customers pass our name to several of their friends, and unhappy customers...well lets just say you can't satisfy everyone but we sure do try to.

    4.0 Louisville, KY
    8/9/2007

    Came over promptly and replaced our air conditioning unit by the next day.

    Response from Company:

    Here at Air Movers Heating & Cooling, Inc. We have a program we call our "ESP Program" also known as our Energy Savings Program. If your a member of this plan we guarantee to provide you service within 24 hrs or our diagnostic fee is waived, we also give you 15% discount on repairs, and Priority Customer Status. It's like having a HVAC company on call 24hrs a day if you need them.

    5.0 Louisville, KY
    8/5/2007

    We are very pleased with their service.

    Response from Company:

    Thank you and look forward to continuing to provide you with satisfactory service in the future.

    5.0 Arnetha B. Louisville, KY
    5/6/2007

    great

    Response from Company:

    We have a 10 star survey that we send our customers after our visit. That's right a 10 star not a 5 star. Why? Because we are climbing to the top of our industry by introducing new and creative ways to better serve our customers and when you want to surpass all your competition then you do things everyone else is afraid to do.

    3.0 New Albany, IN
    4/18/2007

    System is acting up since they replaced the original problem, now they have diagnosed a much more expensive repair. Will get a second opinion.

    Response from Company:

    Your Heating and Air conditioning systems are complex with multiple electronic components which can and will go bad at anytime. In most cases the problem is fixed the first time we visit your home, however in some instances there are other problems that arise after our visit. We do warranty everything we do and provide a survey after our visit to ensure that you the customer are 100% satisfied

    0.0 Michael H. Louisville, KY
    1/15/2007

    The service was good and very prompt, but the price was too high!

    Response from Company:

    Heating and Air Conditioning systems are expensive and costly to repair sometimes. The dirty little secret that most Heating and Air Conditioning Companies won't tell you is that the #1 cause of failure is lack of maintenance. Our Company focuses on providing our customers with Prompt, Efficient Service performed by licensed professionals every single time.

    5.0 Mike H. Louisville, KY
    12/27/2006

    They called when they were on their way. The man that cleaned our furnace, Mike, was very thorough and took the time to explain everything to us, he even took his shoes off when he used the restroom! (our furnace is under the house). He made recommendations and was very honest and up front about everything. When we do need a new furnace, probably next year, we will definitely call them for the job!!! :)

    0.0 Louisville, KY
    7/29/2006

    Very good service

    Photos

    Air Movers Heating & Cooling, Inc.

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