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Ace Handyman Services Jax Beach

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1 Year In Business

Company Details

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Contact

6950 Philips Hwy Ste 27
Jacksonville, FL 32217

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Interior
  • Exterior
  • Cabintry
  • Drywall - Painting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
12 Verified Reviews
  • 5
    10
  • 4
    0
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
Showing 1-10 of 12 results
0.50 Shane B. Jacksonville, FL
4/12/2022

This company sent me an invoice more than double the amount that was expected at the beginning of the job.

Response from Company:

Good afternoon, Shane, I am sorry you are unhappy with the invoice you received, unfortunately, the scope of work we discussed over the phone when booking changed drastically when your craftsman arrived onsite. The addition of multiple spaces from the ceiling replacement in the garage to the multiple entryways, additional bedrooms on top of the unconventional demo job that was done before our craftsman arrived is what led to the additional work. As we discussed when booking the job as well as the multiple times throughout the job when your craftsman was keeping you informed on the change to the scope of work, we are a time and materials-based company, meaning we do bill by the hour. We did our best to keep you informed on the hours spent on a daily basis and we are not sure where the miscommunication happened. We understand your bill is higher than expected from the original scope of work, but it does reflect the original scope of work, plus the requested additional work that was completed.

5.0 Christina J. Jacksonville, FL
4/12/2022

Great communication - would use again

Response from Company:

Thank you Christina for the much appreciated 5 star review, we look forward to hearing from you again!

1.5 John W. Jacksonville, FL
4/6/2022

Over charged for work did not leave receipt for supplies stole the wood I provided 4hrs for 3 cuts of wood ridiculous. Will never use them again.

Response from Company:

Good afternoon John, I spoke with your craftsman, the only material leftover from this job was a small scrap piece of plywood that was unusable so he disposed of that for you vs leaving it laying around the jobsite. I apologize for the mix-up. As for the work completed, your craftsman was able to get that soffit and fascia replaced for you using the lumber you had available onsite as well as the materials we had to purchase, after discussing the scope of work 4 hours is the time needed for the project and billing was correct. Please feel free to call us here at the office if you have any additional questions.

5.0 Mike H. Jacksonville, FL
2/18/2022

Bobbie did great work, explained everything he was doing, on time, a pleasure to work with in getting what was needed to be done. Very pleased with the work.

Response from Company:

Hi Mike we are so happy to hear what a wonderful job Bobby did. He is a great asset to our team and we are happy to see he was worthy of a 5 star rating cross the board. We appreciate the opportunity to bring helpful to your home.

5.0 Linda H. Jacksonville, FL
2/2/2022

Andrew White is experienced, courteous and punctual. I would request him for future projects. The pricing and all communications with this company from the skilled contractor to the personnel scheduling the work and answering questions was professional , knowledgeable, and efficient .

Response from Company:

We are so happy to see Andrew was able to provide you with 5-star service across the board. We appreciate the wonderful review and look forward to working with you again!

5.0 Kathryn P. Jacksonville, FL
1/24/2022

Christian and the office kept me informed of the time he would arrive which was delayed by the previous work order. He arrived promptly and worked efficiently getting the job done in less than the quoted time. I was a little bit confused about the amount to be charged for the actual bill but I paid it willingly because the service was so wonderful and I appreciated the fact that I was able to get it done quickly

Response from Company:

Hi Miss Kathryn, we're glad to see we were able to deliver a 5-star experience when it came to job quality and customer service but see we fell short on the value for money. If you have any questions regarding your bill, please give us a call here at the office and I'll be happy to look into it for you and make sure everything was billed correctly and answer any questions you may have. You can reach us Mon-Fri 8am-5pm at 904.902.4ACE

4.5 Grant S. Jacksonville, FL
1/21/2022

Good customer service and solid work.

Response from Company:

Hi Grant, we're glad to see your customer service was a 5-star experience. We see your quality and value for money didn't quit hit that 5-star mark though. We'd love to talk with you and see if there is anything we can do for you to make those experiences better. Please give our office a call at 904.902.4223 and we'll be more than happy to help!

1/21/2022

Professional, knowledgeable, we are very pleased with the jobs done

Response from Company:

Thank you for the great review, Miss Shari. We are happy to see everything went well on your weather stripping replacement. If you need any help in the future, please do not hesitate to give us a call!

5.0 Bruce W. Jacksonville, FL
1/21/2022

Ace Handyman Service was easy to use and fix my ceilings. Each step was explained so there was no surpriseâ s. Andrew was knowledgeable and took on the repair with no hesitation.

Response from Company:

Thank you for the 5-star review, Bruce. Andrew is great and we are so happy to hear he took such good care of you! If you need any help in the future, please don't hesitate to give us a call, at 904.902.4ACE.

5.0 Christopher I. Jacksonville, FL
12/20/2021

Professional, polite, on time and did everything requested very well.

Response from Company:

Thank you for your 5 star review, we look forward to helping you for all you handyman needs! Happy New Year!

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