Aardvark Residential & Commercial Services Inc.

James and his crew did a fantastic job getting our fireplace in good working order. Project included breaking out clay flue and replacing with stainless steel liner; redoing the lintel, smoke chamber, firebox, crown and cap. They were on time, neat and orderly, and cleaned everything up. James is a true craftsman.

It was very good, really enjoyed how he went about all the cleaning

I hired them to clean my 72-year-old ductwork which has never been cleaned before. I was wanting it done because I am having 2 new furnaces installed. I was told that they use air whips to clean the ducts. The day they were scheduled to my house they called me and said that they were running way behind on the previous house and I said that was OK. They showed up already an hour and a half behind schedule and my house was a bigger job than they realized even though I gave a detailed description of the job when I booked it and paid the extra money for a second furnace and extra grills. The two gentlemen that showed up were polite and knew what they were doing but as they got into my job it was clear that they were way behind and were rushing and cutting corners. They never did use the air whips to break up any buildup in the duct. They just put a shop vacuum hose down the grills. I could have done that. They used the large portable vacuum to suck the vents out as they cleaned them but never covered the vents that they were not working on so pulling air through 14 grills did not concentrate the vacuum on any one grill. They just wanted to get out of there. They were in such a hurry that they loaded up all their gear and were ready to leave when I asked them why they had not cleaned the grills in my dining room and why 3 of my grills were still left off. They had to bring their gear back in to finish the job which was not what they were wanting to do. After they left I called the office and ask why they did not do the job that I had asked for and paid for. A supervisor was sent out and I explained everything to him. He seemed to think that everything was done right even though the whip was not used. When he opened up the vent in the main trunk line where the large vacuum has supposedly attached which should have been the cleanest place in the ductwork I reached up inside and felt a lot of dirt and grit laying there. That is when he felt that he had enough and left. He asked what I wanted to be done and I told him I wanted the job to be done right. He stated that he would talk to the owner and have him get back to me. It has been well over a week and nobody has contacted me. It is clear that once they have your money they do not care. I am now in the process of finding someone else to do the job correctly. I am not saying to avoid using them because they are a company that can do a good job if they are not rushed. I recommend getting it put in writing first what they are going to do and keeping a close eye on them to make sure they do it.

Excellent service, enjoyable customer service & transparent process!

Purchased and older home. They came out to do chimney clean/inspect and HVAC duct cleaning. They answered every question and explained every step of the process. Had a drone that proved pictures of the outside of the chimney. We were so impressed with their professionalism and quality of their estimates that we have made an appointment for the repair of the chimney. Great company and staff to work with.

They were awesome! Very thorough and explained everything really well. They repeated reminded me to call them for anything. I highly recommend them.

Arrived early, throughly cleaned and left my home in good condition. they forget to plug the dry back in but they came out the next day and fixed it for me.

Timely, Cleanned and capped chimney / fireplace, Flue liner, cap and secure chimney to heater and hot water tank and re morter, concrete the same chimney . Flexible to meet our needs and insure our familys safety.

The workers from Aardvark were on time, very professional, courteous, and helpful. They were second to none and I would recommend them to anyone. Job well done.

I had a brick chimney that had bricks cracked and broken at the top with water leaking into the fireplace. The service professional with Aardvark Chimney Service came out and quickly identified the problem, provided a fair quote, and then completed the work on schedule. They were professional, courteous, and highly knowledgeable.