Bella House Cleaning Services

Hi Ginny, Thank you so much for the kind words! We're thrilled to hear that Destiny and Coral provided you with excellent service. At Bella House Cleaning, we take pride in our team's professionalism and personal touch. Your recommendation means a lot to us! If you need any more cleaning services in the future, don't hesitate to reach out. Have a great day! Lisa

Hi Bill! Thank you so much for your wonderful review! I'm thrilled to hear that my team and I were able to provide you with such a positive experience. It’s great to know that you found our service, communication, and pricing to your satisfaction. Your kind words mean a lot to me, and I’m so glad we could make a difference in your home. If you ever need our help again, please don’t hesitate to reach out. Thanks again for choosing Bella!

Thank you so much Hollie for your wonderful review! We're thrilled you had such a positive experience with our team. Our crew takes great pride in their work, and it's fantastic to know that their dedication to detail and respect made such an impact. We're glad you appreciated the custom cleaning options and the thoroughness of our initial cleaning. Your satisfaction means the world to us, and we're excited to continue providing you with top-notch service. If you ever need anything or have further requests, please don't hesitate to reach out. Thank you for choosing us! Lisa

Thank you so much for your feedback! I'm thrilled that you found our service communicative and attentive. My team and I genuinely enjoy ensuring that every detail is taken care of during our visits. It means a lot to us that you're excited about our monthly cleanings. We look forward to continuing to keep your home in top shape! If you have any specific preferences or requests for our next visit, please don't hesitate to let us know. Warm regards, Lisa

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing professional and friendly service, along with being punctual, are values we strive to uphold. Your recommendation means a lot to us! We look forward to serving you again next time!

Thank you Nick for sharing your experience with us! We're thrilled to hear that you enjoyed our enhanced cleaning service! Your feedback means a lot to us. We look forward to seeing you again! Lisa

We appreciate your valuable feedback. In May, we performed an initial cleaning under your husband's name, which took approximately 5.3 "Man Hours" with three individuals working on the site. Following the cleaning, your husband conducted a walk-through and expressed his satisfaction. However, he later mentioned a minor dust issue near the bathroom faucet. We offered to send someone to rectify it, but he declined, considering it a small area. As a gesture of goodwill, I proposed to include the baseboards for free in the next "standard cleaning" since your husband was satisfied with the job done by the team overall. When your husband scheduled the subsequent cleaning, it was actually intended to be a post-construction cleaning, which entails additional work and supplies for construction areas, including the baseboards in that specific zone. The pricing for this particular job was discussed and agreed upon during the booking process. However, upon our arrival, your husband was not present to grant access, and our attempts to reach him by phone went unanswered. Consequently, we temporarily halted our team's work and urged him to contact us. Eventually, we were able to connect with him, reschedule the appointment, and as a gesture of goodwill, we waived the $50 no-show fee. Upon completing the second appointment, which was the post-construction cleaning, we conducted another walk-through with your husband, and he confirmed that the cleaning met his expectations, promptly making the payment. We always prioritize customer satisfaction through these walk-throughs and make every effort to promptly address any concerns. Regrettably, I have not received any recent phone calls or voicemails from him, which I would have been more than happy to discuss. Thank you for your understanding.

Wow! Thanks, Charles for your kind review! We are so happy we could make your move out a little easier!