5 Star Restoration, LLC

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97% Recommended

6 Years In Business

Company Details

Verified Licenses
Bilingual

Contact

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4059 Pacific Ave
Tacoma, WA 98418

http://fivestarrestorationllc.com

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Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: Closed

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Achievements

Service Details

Residential Work
Commercial Work
Small Jobs Welcome

Areas of Expertise

Vinyl Plank & Vinyl tile installation
Hardwood floor installation
Laminate floor installation

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Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.8

34 Verified Reviews

5

31
4

2
3

0
2

1
1

0

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 34 results

5.0 David H. Seattle, WA

2/20/2023

Install or Completely Replace Wood Flooring

Norma and Francisco were awesome. Iâ d placed an order with one of the â big box â sores that included installation. So many errors in the order and delivery process. Then the installation subcontractor was horribleâ I fired them. Enter 5 Star Restoration: They helped me determine what was missing and what was not needed. Premium vinyl installed in kitchen and bathroom, carpet removal and wood flooring installation in family room. New wallboards installed in these rooms. Everything looks great. My only regret is that I didnâ t hire them five months sooner! It wouldâ ve saved me many headaches.

4.5 Beth B. Buckley, WA

2/9/2023

Install Vinyl or Linoleum Sheet Flooring or Tiles

Norma and Francisco are great to work with. They stayed in communication each day, were clear on what was included and kept a clean worksite.

5.0 William B. Tacoma, WA

1/5/2023

Install Vinyl or Linoleum Sheet Flooring or Tiles

They are excellent value compared to other groups for flooring. I'm happy with how my floors look and would use them again for LVP installation.

4.0 Logan F. Dupont, WA

11/14/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

5.0 Julie Y. Tacoma, WA

11/14/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

Some of the best communication and quality work that I have ever received from a contractor.

5.0 Kevin F. Auburn, WA

10/12/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

They were very fast and professional. There work was very nice and clean. They met and exceeded our expectations

5.0 Thomas S. Seattle, WA

9/15/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

5 Star Restoration gets five stars from us! Professional in all categories. Norma and her team were responsive and communicated well throughout. Most importantly, the job was done to perfection and ahead of schedule. Highly recommend!

5.0 Charles W. Renton, WA

9/15/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

They worked very well as a team.

2.0 Kim H. Tacoma, WA

9/10/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

Hired for trim and to lay square linoleum in the bathrooms. Trim was installed nail holes were not covered. Linoleum was put in the bathroom but with 1/8 in. Gaps. We had to pull it up ourselves and redo it because the contractor said there was nothing he could do When we asked him to come back and fix it.

Response from Company:

Hi Kim, thank you for your candid feedback. I am sorry that we did not meet your expectations on the final outcome of your installation. From the beginning of the installation, you addressed to our team that all communication can be through your ex-husband since he was the one that was at the house being worked on and you had bad reception and so we did so. The installation was completed and your ex was pleased. Then he called us about some concerns he had with the seams in the stick vinyl tile. We came out and walked the project. We reviewed, explained, and addressed the concerns. He acknowledged and was satisfied with the answers we gave him. I feel that if - Norma Ortiz

5.0 Amy L. Bonney Lake, WA

9/2/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles

Friendly, knowledgeable, they did great work. We will be hiring them again to do our next flooring project. Very happy customer

Showing 1-10 of 34 results Showing 0 of 0 results

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5 Star Restoration, LLC

Kent Vinyl Tile

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How is COVID-19 impacting the HomeAdvisor background check program?

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