365 Roofing

I had a roof leak occur when the ice melted. Steve called me and I had to get back to him because I was trying to get water mitigation company out. Called back at 10PM. He said he could get his guys out to my home next day at 8:30AM or 9:30AM and that he worked with insurance. One guy arrived on time. The other with the actual ladder didn't arrive until like 11:45 or something. This is probably because of the road conditions. His guys got on the roof and identified the problem and I asked them to take photos of the top for insurance because I needed to get reimbursement for the roof repair later. I got the initial photos, but they were kinda low quality. I was quoted $6500 for the repair and in retrospect I feel like I might have been taken advantage of. I had to scramble to get the money in cash and with all the rain forecasted for the rest of the week, I basically rolled the dice and went with him just so I could have more peace of mind that the problem wouldn't get worse. They also did not take photos after it was done like Steve had told me it would after the fact. They just left and I had to call Steve to figure out if they were done or not. Had Steve make some changes to the invoice to get what I wanted for insurance and he was helpful in that aspect. Unfortunately, the pictures were not clear enough for insurance to identify the issue and they contacted Steve to get more information. I personally contacted Steve to work with the insurance also. After that, Steve stopped returning any of my follow-up calls and even if I have warranty issues I expect he will not return my calls even though he warrants the work for 2 years. The work quality I assume is top knotch because I have not had a leak occur, but the experience of hearing one thing and then having another done really puts me off about working with them again in the future.

They were able to quickly take care of our needs.

Great attention to detail. Easy to work with.

Steve came out the very next day I called for repair to be done and they completed the project within a week. We're very happy with his work and also included repair on my front porch posts, which had nothing to do with roof. But he is an all around Contractor and was able to knock out to projects for me .

Negotiate the price. They will do it for half of their first offer.

Fast, good price, and good quality work. We had a hole in an old unusable chimney. They removed the chimney and installed underlayment and new shingles. I had several companies quote this job, they had the best plan and the best price. I went up on my roof when they were finished and inspected the work; the shingles were layered properly and it definitely won't be leaking.

Steve was very easy to work with, very customer service driven. When I need another project done, I will reach out to him.

365 Roofing did exactly what they promised, on time and on budget. Friendly, reliable, fair prices, very professional. I bought a 100 year old fixer upper in Seattle 3 years ago. Since then I've worked with so many contractors, subcontractors, handymen etc. 365 Roofing & Steve are without a doubt, the best company I've worked with. I've used them twice now.

Prompt response to my call for services, fine workmanship. 365 Roofing fixed a roof leak and repaired an aging fence.

We needed a leak fixed and they were right on it. In the rain also. new flashing around the chimney on a metal roof. Price was a little high, but it was an emergency and they were on it.