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Learn about our screening process95% Recommended
33 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- HVAC
- Oil to Gas Conversions
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 44 results
1.5
Emre B.
West Newton, MA
7/7/2023
they initially quoted $89 for AC diagnostics which is reasonable even though most companies charge nothing. Technician is very friendly and knowledgeable and walked me through the process. he checked the compressor outside and he suspected a leak. and then wanted to check the coil inside the blower. he detected a small leak with the electronic device. he mentioned coil may need replacement. After spending 10 mins in his truck to call the company he came back and said coil is not covered with warranty and quoted $5,400 to replace the coil and it is backordered for 6 weeks. 6 week will brings us to mid August so i told him i dont want to sign up for repair and wait 6 weeks. he then tried to sell me a maintenance plan which i declined. Then he said he will charge for the diagnostics which he spent total 30 mins including talking on the phone for warranty coverage. he said he did more than basic diagnostics which is $149. when he handed me the payment he added up initial $89 and $149 to pay $238 for 30 mins diagnostics. Total scam. i dont even know if they do any real work beyond the charging $238 for 30 mins diagnostics. probably they will hire a separate contractor to do the job and keep selling overpriced diagnostics and maintenance plans. They all you 10 times to sell you the initial diagnostics but after you pay $238 not even a single call to ask about experience. worst ever.
4.0
Joanne T.
Chestnut Hill, MA
5/23/2023
The only thing I would improve is that they didn’t clean up after themselves after cleaning my mini splits. Debris on the floor and dirty hand prints on the units.
4.5
Zachary S.
Arlington, MA
5/5/2023
Try helpful
5.0
Catharine M.
Melrose, MA
4/13/2023
Professional, courteous, neat
5.0
Jeffrey M.
Medford, MA
3/13/2021
We had 2 sets of a boiler and water heater replaced with a combination boiler. The job was over $50,0000 and we couldn't be happier. Our gas bill is a fraction of what is was, and we have such peace of mind with infinite hot water for both house units. 128 helped us through every step of the process and really made it easy to choose them over competive quotes. They even did all the work to get a MassSave rebate, which helped counteract the large pricetag of the job. I will be using 128 for all of my major plumbing, heating, and HVAC jobs moving forward.
Response from Company:
Jeffrey, thank you so much for choosing 128 for your installation. We are always happy to help and here when you need us.
4.5
Jack R.
Haverhill, MA
10/28/2020
The contract person was very personable and knowledgeable. The install team worked well together...they've done this before! They came on time, set up, did the work and cleaned up afterwards. Very professional and friendly. I recommend them to any one.
5.0
Jesse M.
Newton, MA
4/22/2020
Matt was courteous, prompt, efficient, focused. I would certainly recommend him highly.
5.0
Mike M.
Groveland, MA
2/17/2020
prompt, professional and polite. would definitely recommend
0.50
Paul L.
Dracut, MA
11/29/2019
Good at installing fast a $10,000 HVAC system but when I got a leak coming from my HVAC 5 months later (and asked them to come back) they never showed up. Called them several times and do not respond to the phone. When I finally got them in the phone and got an appointment, they did not show up. Lost half a day of work thanks to them. Very poor work ethic. Avoid at all cost.
5.0
Glenn R.
Newton Highlands, MA
10/18/2019
They do quality work and their customer service is superb.
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